Authenticity Delivered
Most of the supplements sold in India are suspected. - they are either parallel imports or fake. These fake supplements may contain banned substances, such as steroids, which may cause permanent damage to your body.
At VitaminHaat, we strive to supply 100% authentic products to our customers by maintaining tight grip on quality control during sourcing and distribution of supplements. We also offer 15-day return policy to our customers, in case you may not be satisfied with the product quality.
Approximately 80-90% of the supplements bought in India are imported from developed countries, like US and Europe. There is 70%-80% customs duty on these products, which means that for a legitimate product, the retail price would be almost twice that of the retail price in developed countries.
Due to heavy customs duty, it gives large scope for parallel or unethical imports. Given that these products have been illegally imported into the country, sourcing information is not available and quality becomes a question. Since these health supplements are high priced and customers are not able to differentiate a legitimate product from a regular powder, several opportunistic resellers can create and sell fake products in the market. Fake products looks almost similar to their original counterparts and are mixed with parallel-imported supplements.
Which means that if we are buying a non-authorised product, we may be lucky and get an authentic product, but 1 out of 6 people will likely get a fake product, which may contain banned substances, like steroids, and get you on a risk of causing some permanent damage to your body.
At VitaminHaat, we strive to supply 100% authentic products to our customers and we achieve this goal by maintaining .
- stringent control over the supply chain
- Quality control during distribution
- 14 days hassle-free return policy
STRINGENT CONTROL OVER THE SUPPLY CHAIN
We invest an enormous amount of time, effort and money on our supply chain, which ensures authenticity. This is how we stand. The chances of fake products increase as one moves towards resellers.
Accurate Product Information
We provide objective and correct information about the product, such as labels and dosages.
Expiry information
- We provide accurate expiry information to our customers at the time of purchasing.
- We also ensure that close-to-expiry products (within last 3 months for most of the brands) are not sold until explicitly bought by customers.
We ensure that damaged products are not shipped
We maintain tight quality control in our warehouse, which ensures that damaged/sub-par quality products are not shipped to the customers.
Logistics
We work only with premium logistic partners, like Delhivery, Fedex, Blue Dart, Tci etc.
14 DAYS HASSLE-FREE RETURN POLICY
We offer 100% customer satisfaction through our hassle-free 14-day return policy. If you are not satisfied with the product, you may choose to return the product within 14 days of purchase.
WHY AUTHENTICITY MATTERS?
We know it matters to you. When you pay for a product, you expect to get the best. Talking about consumables, like body-building supplements, it matters all the more because a fake supplement causes more harm than a fake branded T-shirt.